Some information for your stay.
Available from 8:00 AM to 12:30 AM.
Buffet Breakfast is served from 8:00 AM to 9:45 AM.
Please send the completed menu with your preferences by 17:00 pm via Whatsapp number +39.3921776095.
You are kindly requested to leave your room before 10.00 a.m. In case of departure before 7.30, please check-out the previous day.
The magnetic key loss, or breakage, entails a charge of € 10,00 for each key.
It is absolutely prohibited smoking in all rooms and indoor areas of the structure.
EXIT ENTRANCE DOOR
To exit the white entrance door, simply press the green button, without lowering the handle. The door will open automatically.
To exit the gate, push your foot on the black button at the bottom right of the gate. Please, always close the gate.
from 09:30 AM to 11:00 PM
The room cleaning, sanification and services will be carried out daily from 09:00 to 11:00 p.m. Otherwise, if the room is occupied, cleaning will be carried out the following day.
We recommend a correct and civil use of the toilets, avoiding throwing anything in the W.C.(use the appropriate baskets).
We suggest that you keep the mosquito nets down to avoid the visit of unwanted flies and mosquitoes.
It is not allowed to use room towels in the pool. The rental bath towels for the pool costs € 4,00 per day.
The change of bed linen and towels is done every 3 days. We kindly ask that you place in the bidet only those you would like replaced. Your help is appreciated! With your help, we can limit tour use of water, detergents and energy. For a better world!
Each room has a safe deposit box. Mincio Relais declines all responsibility for the loss, theft or damage to objects of your property left unattended in the rooms, bathrooms and common areas and for any damage to people and/or things from and to third parties.
Open from 8:00 a.m. to 19:30 p.m. Please note that there is no lifeguard in this pool.
It is not allowed to bring glass glasses, food, inflatables into the pool and garden.
Our parking is free and unguarded. Management is not responsable for any damage or theft.
It is not allowed to turn on any stove and/or lighters and/or induction plates in the rooms.
In the event of suspension of the electricity supply due to Enel or water due to the aqueduct or other causes of force majeure, Mincio Relais declines all responsibility and is not required to make any refund.
The use of the kitchen is not allowed!
Pronto soccorso/Emergency 118
Vigili del fuoco/fire brigade 114
For any information!
Lisa +39.392.1776095 (whatsapp)